How To Handle Allergic Reactions During Shampooing

Allergic reactions can happen unexpectedly during shampooing, making it crucial for salon professionals to recognize and respond swiftly. This guide outlines the key steps to spotting, managing, and preventing allergic reactions, ensuring client safety and trust.

1. How to Spot an Allergic Reaction

Allergic reactions can occur within minutes of exposure to a product. Be on the lookout for the following signs:

➡️ Itching or burning sensation on the scalp or skin

➡️ Redness or rash on the scalp, neck, or face

➡️ Swelling around the eyes, face, or scalp

➡️ Blisters or bumps forming on the skin

➡️ Hives or welts developing on the affected area

➡️ Difficulty breathing (in severe cases)

Recognizing these symptoms early is key to preventing further complications.

2. Immediate Actions to Take

If a client experiences an allergic reaction, act promptly using these steps:

a) Stop the treatment immediately

Discontinue the use of the product as soon as any reaction is observed.

b) Rinse the affected area thoroughly with cool water

Gently wash off any residue with cool (not hot) water to minimize irritation.

c) Apply a soothing treatment

Use aloe vera gel, hydrocortisone cream, or a cold compress to help relieve discomfort.

d) Observe the client closely

• Monitor their condition.

• If symptoms worsen (e.g., severe swelling, breathing difficulties), seek medical assistance immediately.

e) Provide aftercare instructions

• Advise the client to avoid using the product in the future.

• Suggest a mild, hypoallergenic alternative for their next wash.

• Recommend consulting a dermatologist or healthcare professional if symptoms persist.

3. What to Do After the Reaction

Once the reaction is contained, follow these steps to prevent future incidents:

a) Document the incident

• Record important details such as:

  ✏️ The product used

  ✏️ Symptoms observed

  ✏️ Actions taken

• Keeping a log helps identify problematic ingredients and improve safety measures.

b) Review your product selection

• Check the ingredients in the product that caused the reaction.

• If necessary, replace it with allergy-friendly alternatives in your salon.

c) Follow up with the client

• Reach out within 24-48 hours to check on their recovery.

• This shows professionalism and care, strengthening client relationships.

Client safety should always be a priority in a salon setting. By staying informed, acting quickly, and maintaining a product-conscious environment, you can minimize the risk of allergic reactions and ensure a safe, welcoming experience for every client.